Shipping and returns

Shipping Policies

Shipping is free to all countries where purchase is possible. The normal estimated delivery time is 20 days: 12 days for manufacturing + 8 days for shipping. Please note that it may be delayed by a few days due to reasons beyond our control, such as delays in shipping airlines.

Return Policy

We accept returns within 14 calendar days following the receipt of the products, provided they are in perfect condition, unused and unaltered, and with all tags intact.

All our leggings are made to measure (customized in length according to each customer’s specifications), so under normal conditions, these products would not be eligible for return. However, at HUEMAAT we want to give you the peace of mind that if the leggings do not meet your expectations, you can return them.

To manage the return, you must write to us at info@huemaat.com, indicating the order number and the product you wish to return. We will respond as soon as possible with instructions on how to proceed with the return.

If you no longer have the original packaging, you may use any other as long as it ensures adequate protection of the items.

Return shipping costs will be your responsibility, except in cases where the return is due to a HUEMAAT error or a defect in the product. In such cases, the process will be completely free.

Please note that if you decide to return the items with postage due, we will be authorized to deduct from the refund the costs we have incurred for this reason.

Once the returned item is received, we will examine it and inform you if the refund is appropriate. This will be processed as soon as possible and, in any case, within 14 calendar days from the receipt of the products.

Amounts paid for products with defects or flaws (if they truly exist) will be fully refunded, including the original shipping costs and any costs you have incurred to return the item.